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Relying on Referrals Alone is Risky For Your Business

7/6/2022

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This Why Relying on Referrals is Risky Business, Dee Boswell-Buck, Toronto, Small Business
Many business owners reach out to me and book a consultation. The top services that they inquire about are social media management, online ads, and digital marketing audits.

Their challenges? 

  • They lack ideas for content. 
  • They struggle with showing up consistently online. 
  • Their online presence isn't cohesive. 
  • Their message to their audience is confusing and gets lost.
  • Their dream customer doesn't reach out, or the wrong customer does.

Once we get on a call, their frustration is clear. They feel that being online is a gamble. It doesn't work. Their valuable time is wasted.

The only truth is that time is being wasted. And that's because they themselves or a team member is managing their brand's online presence which by the way isn't their zone of genius.

Being online isn't a gamble. Being online works.

Share a piece of content on LinkedIn and in 5 minutes it can result in 15 impressions (amount of times seen). Share a piece of content on Instagram and in 30 minutes your thoughts and images can be seen by hundreds of accounts.

Imagine then adding structures and strategies while at the same time aligning your marketing to your top business goals.

It's one thing to reach people, but how impactful would it be if your expertise was amplified in the direct feed of your target audience?

Many who approach me obtain business through referrals and networking. Now they want to honour their time by working smarter, not harder. They want to do this by leveraging the online space.

They've invested lots of dollars into their websites that isn’t doing the heavy lifting that was promised.

They've invested money into online ads that didn't convert.

They've put in so much time (which by the way is money) engaging on social media only to slip back into doing business the same way… Networking and relying on referrals and feeling burned out as they physically show up to reach people.

It’s affirming when clients refer new business to you. Those recommendations are a testament to your expertise and experience.

I truly believe in the power of networking and I'm thankful for the referrals. I also believe in moving my business forward by utilizing the world wide web.

Relying on referrals alone is risky business.
Many people found this to be true at the start of the COVID-19 pandemic in 2020 when lockdowns ensued.

Networking and relying on referrals saw many become lazy about marketing. They barely put in the effort to promote their work consistently.

The result? In-person networking was paused, cancelled or the organizers went out of business.

The referral pipeline froze because just about everyone was blindsided, confused, and trying to figure out how to survive as their employment or business was negatively affected.

Word of mouth can have powerful outcomes, but it’s also unpredictable.
If you are in business then you always need to be marketing… because you always need profits.
There’s no excuse for relying on referrals only… in this day and age. There are far more reliable client acquisition methods like Social Media, Paid Ads, Search Engine Optimization, and Email Marketing.

Do you have to do all of these to be successful online? No, you don't. However the online tactics you decide to use have to be implemented strategically and consistently.

Referrals normally happen within a specific social circle or peer-selected group of people.
This creates a limited market niche for your product or service. 
If your only mode of marketing channel is referrals, you will have to work extra hard to satisfy the existing clients that will refer you to other people.

Referral marketing means the whole process of obtaining new leads is unreliable.

You cannot guarantee that all your clients will attempt to refer you to at least one person. There are many factors at play that depend primarily on the client.


And referrals do not last forever. At some point, you will have to look for new clients by adopting other means of marketing.

For growing businesses, referrals can only take you so far. The referrals you are used to getting are normally subjects of luck which leads to inconsistency in revenue. Hoping for or chasing referrals, shouldn’t be the top-of-the-list marketing strategy.

A marketing strategy that converts to leads and customers can and should be planned.


So how can you take action today? Ask yourself the following questions:

  • Who do I really want to work with (the dream clients)
  • What are the products and services that I want to sell more of?
  • Who can I reach out to that can put a strategic plan in place so I can reach more of these people and sell the things?

Then reach out to a certified digital marketing professional and be ready to spend more time working on your zone-of-genius as your brand reaches hundreds and thousands… something that you as one person cannot do consistently, physically in person. 

And remember that you are still the boss.

Online marketing might be new to you and this way may have you feeling unsure… but you have to be kept in the loop, see and understand the results, and know that what is being shared about your brand is in alignment with you.

By not relying solely on referrals and networking, you put yourself in control of who you reach out to, how, and when. 

You’re not waiting for others to remember how great you are.
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3 Signs It's Time To Improve Your Online Presence

7/6/2022

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How To Improve Your Online Presence
You’ve prioritized having an online presence, but are you maximizing it to its fullest potential? Whether you’re a service-based, brick-and-mortar, or online business, a strong online presence is everything! 

The pandemic has accelerated E-commerce growth. As well as online support for local businesses. Fun fact…  97% of consumers go online to find and research local businesses.

An online presence can be defined by how easy it is to find a brand or company online. Here are some signs that you need to level up your online game.


  1. Business Has Dropped Off
    A slump could indicate that you’ve got to raise your profile.  Are you showing up consistently on social media? Are you strategic and mindful of the platforms that you’re using? Are you interacting with your online audience?
    Increasing your online visibility can help to attract new clientele.

  2. Customers Want To Shop From You Online
    If people want to give you their hard-earned money, why have a barrier that prevents them from doing so? Make goods and services available (or at least the opportunity to pay for them) online and watch your sales grow.

  3. Poor Website Traffic
    Do you have an SEO (search engine optimization) strategy? To rank higher in searches your website needs to be fully optimized with relevant search words and phrases. Taking the time to implement this can be a huge benefit to your business.

Establishing your company’s online presence is a MUST and a continuous, long-term process. The Internet has leveled the playing field allowing everyone can join the battle for attention when it comes to online marketing.

If you’re thinking about improving the ways your target audience can find your company online and how they feel about your business, we can help! 

Book a free consultation today!
Book A FREE Consult
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Three Reasons Not To Boost Your Post

7/6/2022

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Why You Shouldn't Boost Your Posts
You’re just about to post content on Instagram or Facebook and then you see it… The Boost Post option.

It’s tempting but is it really worth doing?

Here are 3️ reasons to think twice before boosting:

1. The options for audience targeting is limited. Boosting casts a very wide and broad net, whereas your goal is to always reach your target market. Audience targeting the most important part of your Facebook ad campaigns. Sure you can have the best copywriting and graphic design, however, if you show your ad to the wrong people, you’re missing an opportunity to deliver your ad to a very targeted audience who are most likely to convert into paying customers.

When you boost posts, Facebook limits your audience targeting options. You can only choose from 3:

  • People who like your page
  • People who like your page and their friends
  • People you choose via targeting

These choices offers a fraction of the demographic targeting available in the Facebook Ads Manager.

2. ​There's no real way to gauge what type of ads will connect with your audience. When it comes to marketing Facebook and Instagram Ads, split testing is key! Boosting can be like trying to find a target in the dark because you don’t know what type of advertising your audience will be drawn to. If you run only one ad (as what happens when you boost a post), you have no way to discover which parts of the ad resonates with your audience — and which parts don’t.  This removes your ability to improve your campaign over time because you’ll have no data to learn from. You’ll repeat the same mistakes over and over again and again, while not ever find out what those mistakes are.

3. Boosted posts don't meet your business goals. Boosting may get you seen and bring in a bit of engagement, but it will fall short on other goals like increasing web traffic, increasing followers, and generating sales.  Facebook ads that are successful have well-thought-out objectives. 

Are you seeking a strategic approach to Ad creation on Facebook and Instagram that will help you to meet important objectives?

My team can help with that! Book a Free consultation today.
Book A Free Consult
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Dee Boswell-Buck is a certified digital marketing strategist and the founder of Boswell-Buck Creative Consulting. BBCC provides full-service social media management, PPC / Google Advertising, Social Media  / Facebook Ads, SEO (Search Engine Optimization) , Web Design, Online Audits.
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For more information on services and how to work with us, please click HERE.
  • HOME
  • ABOUT
    • PRESS
    • Testimonials
  • Work With Us
    • Full Service Social Media Management
    • LinkedIn VIP
    • Online Audits
    • Web Design
    • PAY PER CLICK ADVERTISING
  • Speaking
  • CONTACT
  • WORKSHOPS
    • FACEBOOK INSTAGRAM ADS MASTERCLASS
  • PODCAST
  • Blog
  • FB Ad Closed